Testimonials

Global Merchandising Services are the World's largest independent entertainment merchandiser.

"Global Merchandising Services is committed to providing around the clock exceptional client services, maximising revenues and protecting brand integrity, across live events, retail, E-Commerce and licensing."

"Iron Maiden are an English heavy metal band formed in Leyton, East London, in 1975 by bassist and primary songwriter Steve Harris."

We look after Global's, licensed, official Iron Maiden store. We ship everything from badges to tankards, calendars to puzzles, boxers to Christmas ornaments, dog tags to caps. You name it, they do it! Our job is to ship them safe and sound in suitable sustainable packaging, worldwide.

In Fall '21, we shipped Maiden's 17th studio album which debuted at No.2 in the UK album charts, 3 on the US billboard and 1 or 2 in most EU countries!

Testimonial:

"Over time we’ve been working with Alban and the team at Hashtag, we’ve found their service to be friendly, efficient, and most importantly reliable.

They have a strong understanding of the sometimes unique fulfilment requirements our industry requires, and have always worked hard and diligently to deliver the required solutions."

Chris Drinkwater, Head of E-Commerce

“Enter Shikari are a four piece band from St Albans, UK. They combine Rock, Pop, Punk, Hardcore and Drum'n'Bass."

We take care of Shikari's official store orders, pre-orders (including their latest album “Nothing Is True & Everything Is Possible" which reached no.2 in the UK album charts) and their official fan club.

Testimonial:

“We’ve known Hashtag Warehouse for a long time now, and have worked with them on all of our artists for a couple of years now. During this time, I cannot recall any problem at all with the service we/our artists have received, which is very nearly unbelievable to be able to say when discussing fulfilment. Their attention to detail and reliability is a godsend to a small team such as ourselves, where it is impossible to be across all aspects of the supply-chain and micromanaging constantly.

The time and expense saved by not being in permanent ‘customer service mode' or having to re-send mis-shipped/badly-packaged stock would alone be reason enough to recommend their services, but the fact that working with them is a genuinely pleasant experience is the icing on this particular cake."

Ian Johnsen, Director

“We're a team of tech geeks, music lovers, musicians and e-commerce experts, who understand what artists and their partners need to create sustainable, long term careers. We've spent over 10 years creating a set of clever and easy to use e-commerce tools specifically for the music industry, giving you the power of a global marketplace in your pocket."

Testimonial:

“The first words that come to mind when I think about Hashtag Warehouse are ‘integrity’, ‘reliability’ and ‘common sense’. I have known Alban and Keith for over a decade and in that time my personal experience has been nothing but exceptional. They never hesitate to go above and beyond, and for that reason we trust them with all of our mission critical fulfilment projects, for our largest and therefore most demanding clients. We need it to be right first time, every time, and these guys deliver. Statistically they out perform all other fulfilment warehouses we work with in terms of successfully getting items to customers, undamaged and on time. I personally recommend them to anyone looking for the highest quality service"

Mark Meharry, Founder & CEO

“A stay at home festival raising funds for the NHS."
During the UK's 1st Covid-19 lockdown, our friends at Five4Five Fest set up a virtual festival whilst raising money for the NHS (England's publicly funded healthcare system).

We shipped tee's, posters and lanyards/passes, not to mention various items donated by several artists via competitions.

Testimonial:

“We used Hashtag for our lockdown festival Five4Five Fest and could not recommend them enough. They gave us a tremendous discount, recognising the cause and the times we were in. Not only that but it was the most friendly and efficient service I have ever experienced personally. Truly the best in the game, thanks again Hashtag."

Gav Gates, Co-Founder

"Management company set up by Rod Smallwood in 2012 to manage Iron Maiden as sole client."

On behalf of Phantom Management, we take care of Maiden's Fan Club (tee's and zines) and premium store items, such as Bruce's Matwatch colloboration, that require specific packaging, compensation and worldwide tracking.

Testimonial:

"Hashtag Warehouse can do the usual fulfilment jobs with their eyes shut, but where they really shine is speciality products that need that extra special hands-on attention. The team are always at the other end of the phone ready to help when we have a strange request, and they understand the fan experience we’re always keen to deliver."

Sarah Philp, New Music and Media

"Worldwide Artist (Music) Management Company based in Manchester, UK and New York, US."

We look after some of their artist merch stores, including The Slow Readers Club whose 4th studio album preorder, The Joy Of The Return, reached no. 9 in the UK album charts.

"The Slow Readers Club are an English rock band from Manchester."

Testimonial:

“When it comes to merch, Hashtag are right up there with the best! They have provided a high level of service and speedy fulfilment for artists on our roster. We would recommend them highly!"

Ryan Terpstra, Director